What is the Water Direct scheme?

If you're in debt with your water bill and receive one of the following benefits, you can have payments for your water debt taken directly from benefits under Water Direct:

  • income support
  • income-based jobseeker's allowance
  • employment and support allowance
  • pension credit
  • universal credit.

You don't have to remember to make payments.

Find out how to apply for Water Direct or contact us.